Product Features
- Simplicity - The product is designed with non-tech end users in mind, and the process of data collection and issue triage is super simple.
- AI-Powered Issue Resolution – Tech support agents and end users can leverage AI to identify issues and receive resolution steps.
- Seamless Escalation – Our AI engine automatically flags issues needing escalation and captures relevant diagnostic data, streamlining handoffs to L2/L3 support.
- Ticketing System Integration – Seamlessly integrates with all major ticketing systems for efficient workflow management.
Join us and deliver a great experience to your end users while reducing overall cost with use of AI.