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Reinventing IT Support with Secure, Self-Healing AI

Reinventing IT Support with Secure, Self-Healing AI

In this exclusive interview with The CanadianSME AI Business Review Magazine, Shweta Mishra, Founder of NetZen AI, shares how secure, diagnostic-driven AI is redefining how IT teams deliver faster, more reliable support.

The Hidden Cost of Incomplete IT Tickets

The Hidden Cost of Incomplete IT Tickets

Why incomplete IT tickets cost you time and money—and how better intake and context at L1 can reduce back-and-forth and help you focus on high-impact work.