Integrations for Your MSP Service Desk
For most MSPs, NetZen is enough as the service desk. Keep billing, contracts, or inventory in ConnectWise, Autotask, Halo, or Syncro when you want — status and resolutions can still flow back. Microsoft Teams and Slack intake are included.
PSA and Ticket System
For most MSPs, NetZen is enough. If you want to keep billing, contracts, or inventory in ConnectWise, Autotask, Halo, or Syncro, you can. Status and resolutions can still flow back into those tools.
Autotask
Professional services automation
Halo PSA
IT service management
Syncro MSP
PSA & RMM for MSPs
ConnectWise
PSA & service desk
Zendesk
Customer support platform
Knowledge Base
Connect your knowledge base so NetZen AI can suggest articles, learn from resolutions, and keep documentation up to date automatically.
IT Glue
Flexible assets & documents
Hudu
Knowledge base articles
Zendesk
Help center articles
Communication Channel
Meet users where they work with a Microsoft Teams service desk plus Slack, email, voice, and web chat. Users request help without leaving those tools.
Slack
Team messaging & collaboration
Teams
Microsoft 365 collaboration
Voice
Phone & voice support
Web Chat
In-app and web chat
Want to see it in action?
See how NetZen fits into your PSA, knowledge base, and communication stack without disrupting your existing workflows.