NetZen PSA Lite is an AI-native professional services automation offering built for MSPs who need full platform capability without tiered feature locks or per-endpoint monitoring fees. Traditional PSA stacks charge extra for RMM modules, automation packs, and integration connectors — PSA Lite includes unlimited endpoint monitoring and core service desk workflows in one subscription.

PSA Lite is designed for growing MSPs replacing legacy tools or consolidating after a merger. You get ticketing with intelligent intake, diagnostic context from the endpoint agent, automation that learns from resolutions, and integrations with ConnectWise, Autotask, Halo, Syncro, Slack, and Teams. No modules sit behind upgrade gates.

Cost predictability matters: included monitoring eliminates surprise RMM bills as your managed fleet grows. Technicians spend less time switching between consoles because intake, diagnostics, and ticket updates live in one AI-native workspace. Leadership gains visibility into backlog trends without exporting data to spreadsheets.

Start a 30-day trial to validate fit against your ticket mix and integration requirements. Our team helps you connect your first PSA and collaboration channels so you can measure resolution time and technician efficiency before committing long term.