Moving to NetZen
Choose the next service platform on real client work.
Moving to NetZen brings AI ticket work, device management and PSA into one platform. A free trial gives your team evidence for that decision before committing to the move.
30 days · No card required · Work account
AI safety and security
The AI asks before it acts.
1. It reads
The ticket, the device and that client’s knowledge.
2. It asks
The requester, your technicians or the site manager, as you set per fix.
3. It records
The run, the approval and the result, on the ticket or in History.
One representative ticket makes the difference visible
An investigation, a permitted action and a technician handoff show whether NetZen fits the work your desk handles. The result matters more than a claim that every workflow will transfer unchanged.
Evaluate a real support workflow →Client knowledge can remain useful
NetZen can use knowledge from IT Glue and Hudu to support AI answers and technician research. Your surrounding documentation tools can remain part of the service while NetZen becomes the desk.
Explore connected client knowledge →Billing belongs in the decision
Agreements, time, projects and invoicing are part of NetZen, with QuickBooks Online and Xero connections. Billable logged work feeds invoicing in the same platform as the ticket.
See the service desk and PSA together →Questions MSPs ask
NetZen is a replacement service platform with its own service desk, RMM and PSA. The trial helps you decide whether that move fits your MSP.
An automatic transfer of SuperOps workflows is not promised. Evaluate the client workflows and integrations you rely on before choosing a move date.
From an MSP using NetZen
“What impressed me was NetZen's ability to integrate the AI into the ticketing, have it triage the request and help diagnose the machines.”
Matt Kerekes, CEO, Cinema Hero Solutions
Read the customer story →Try the NetZen platform
Thanksgiving Offer
$50$100USD per technician per month*
Try NetZen for 30 days with no card before deciding on a service-platform move.
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Overview