Pricing
Per technician. Employees and devices are never counted.
Internal IT is a small team serving a large company. NetZen prices the team, not the company: one number per technician, with every employee, laptop and mailbox included.
30 days · No card required · Work account
AI safety and security
The AI asks before it acts.
1. It reads
The ticket, the device and that client’s knowledge.
2. It asks
The requester, your technicians or the site manager, as you set per fix.
3. It records
The run, the approval and the result, on the ticket or in History.
What the price buys
The AI in Teams, Slack and email, the service desk with SLAs and the portal, device management with patching and remote access, your knowledge base, and automations with approvals and history. Taxes and phone usage are the only extras.
What is in the price, what is extra →How to try it
Start the 30-day trial with your work Microsoft 365 or Google Workspace account, no card. Connect your own laptop, ask the AI for an app in Teams or Slack, approve it and watch the install, then invite a pilot group.
The evaluation guide →A three-person IT team
US$300 a month, for everyone in the company.
Three technicians at US$100 with every employee, laptop and mailbox included. US$150 a month in the first year on the Thanksgiving offer (one-year term).
Pricing →Questions MSPs ask
Neither. Only technicians are billed; employees, devices and mailboxes are free at any number.
No. One technician is one seat.
Nothing is charged without a card. Add one any time; the first charge comes when the 30 days end.
From an MSP using NetZen
“We're getting more of the details we need for a ticket. We're able to strategically ask the questions required to get that information at the beginning.”
Vik Joshi, Cinema Hero Solutions
Read the customer story →Try the NetZen platform
Thanksgiving Offer
$50$100USD per technician per month*
Connect your own laptop and ask the AI for an app in Teams or Slack. Approve it and watch the install.
Continue exploring
Overview